Privacy Policy

Information you provide

When you submit a product inquiry or request a quotation, the website processes the details you enter: your name, optional company, contact details, destination, product references, quantities, units, sizes, material requirements, customization, packaging and notes. You may also provide sample interests, timing and delivery-term preferences. Selected JPG, PNG, WebP and PDF files are included with an email inquiry.

How we use your information

We use inquiry details to understand your requirements, respond to you, discuss product feasibility and specifications, prepare quotations, and coordinate related order or export conversations.

How inquiries are sent

If you choose email, your form details and selected attachments are sent to sales@halvexgroup.com through the configured email service. Email providers may process or retain messages under their own terms and systems.

If you choose WhatsApp, the site prepares a message for the number you select. Opening WhatsApp does not send the message automatically. Selected files must be attached manually. When you continue, your details are handled by WhatsApp and the recipient according to their respective privacy practices.

Storage and retention

The website does not currently keep form submissions in a separate application database. Email inquiries may remain in business email records and provider logs for as long as needed to respond and manage the inquiry, or as required for legitimate business and legal purposes.

The quotation form keeps entered details in memory while you work. If you choose Save Draft, the form stores the text of your draft in this browser tab's session storage for up to 24 hours. Files are never saved in a draft and must be reselected after restoring it. Use Clear Draft to remove the saved copy. Closing the tab ends the browser session.

Form verification

Our inquiry forms include a verification check to help confirm that requests are submitted by a person. This check may use basic browser and connection information. Verification details are used only for the check and are not included in your inquiry email.

Your choices

Please share only information and files relevant to your inquiry. To ask about information you have sent or request a correction, contact us using the details below. We may need to retain some records where required for business or legal purposes.

Contact

For privacy questions, contact Halvex Group at sales@halvexgroup.com or visit our contact page.